Right of withdrawal of the consumer, cancellation policy

Cancellation Policy:

Right of withdrawal:

You have the right to cancel this contract within fourteen (14) days without giving any reason. The withdrawal period is fourteen (14) days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must send us

Audiolith International GmbH
Holstenkamp 42 (right)
D-22525 Hamburg
+49 (0)40 - 609 4613 31


by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can download the model withdrawal form on our website with this link (https://shop.audiolith.net/media/info/Widerrufsformular.pdf). You can then send this or another clear declaration to us by mail to Audiolith International GmbH Holstenkamp 42 (right), D-22525 Hamburg or by e-mail to shop@audiolith.net.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of the revocation

If you revoke this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and not later than within fourteen (14) days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us without undue delay and in any event no later than fourteen (14) days from the day on which you notify us of the cancellation of this contract.

Audiolith International GmbH
Returns processing
Holstenkamp 42 (right)
D-22525 Hamburg

to return the goods. The deadline is met if you send the goods before the expiration of the period of fourteen (14) days. We will then reimburse you for the direct costs of returning the goods (in accordance with our costs for standard delivery) within the territory of the Federal Republic of Germany. Return costs outside this area are to be borne by you. You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods that is not necessary for the examination of the condition, properties and functioning of the goods.

End of the cancellation policy

Exclusion or premature expiry of the right of withdrawal. A right of revocation does not exist

  • in the case of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
  • in the case of deliveries of sound or video recordings (e.g. CDs, music or video cassettes) or computer software in sealed packaging if the seal has been removed after delivery;
  • in the case of delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
  • in the case of contracts for the provision of services in connection with leisure activities on a specific date or during a specific period (e.g., tickets for concerts and similar events)


This Right of Withdrawal is originally written in the German language, this English version is a computer generated version. If there is any conflict or inconsistency between the English version and the German version, the German shall be the governing and prevailing version.

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